Health Chain Orchestration

Import, Export and IOR

Our Import, Export, and Importer of Record (IOR) services manage the compliant cross-border movement of drug products and clinical materials within the global supply chain. We ensure every shipment, investigational or commercial, meets the import and export regulatory requirements, maintaining full GMP and GDP compliance.

Ensuring that all products entering a country meet local legal and documentation requirements, including customs declarations, permits, tariffs, and quality records, is essential to global clinical trial logistics.

This compliance enables investigational products to be imported, stored, and distributed smoothly, avoiding delays or the risk of seizure. Import and export controls apply at global gateways and regional depots whenever clinical or commercial products cross international borders for storage or distribution. This includes the initial import of investigational products or comparators into a study region, as well as exports to investigator sites, depots, or manufacturers for analysis or destruction. In countries where the sponsor has no local legal presence, We will be your Importer of Record to ensure compliant entry and customs clearance.

Experience.
Our precision.

Simplifies global regulatory complexity

Our health chain orchestration in-house regulatory experts and established IOR entities handle the full import and export management process, relieving sponsors and CROs of the burden.

Accelerates study timelines

Pre-approved trade pathways and country-specific compliance frameworks prevent customs delays and border holds, ensuring study materials reach depots and sites on schedule.

Ensures legal and quality compliance

All shipments are supported by validated documentation, including Certificates of Analysis, batch release documentation, and import licenses, maintaining full regulatory integrity across borders.

Reduces administrative risk and liability

Acting as the Importer of Record protects sponsors from legal exposure or non-compliance issues in regions where they may not have a local legal entity.

Supports seamless global supply continuity

Integrated import/export and IOR management ensures smooth transfer between manufacturing sites, depots, and end destinations, maintaining the chain of custody and temperature control at every stage.

Explore our heath chain orchestration

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Surpassing expectations. Pushing boundaries. Meeting challenges with innovation. Our experts and customer service specialists are available to discuss your precision logistics requirements.

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Import, Export and IOR

Ensuring that all products entering a country meet local legal and documentation requirements, including customs declarations, permits, tariffs, and quality records, is essential to global clinical trial logistics.