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Connected Medical Devices

White Glove & Bespoke Solutions

We partner with leading health technology, pharmaceutical, and biotech organizations to deliver precision logistics tailored to complex device programs.

From specialized provisioning and controlled warehousing to direct-to-patient delivery, home healthcare coordination, and strategic procurement, our services support high-value, high-sensitivity medical technologies with absolute care and control.

Our white-glove capabilities operate within validated, GDP/GMP-compliant environments, supported by secure facilities, controlled handling protocols, and harmonized global SOPs to ensure consistent quality standards across every region. The most advanced clinical trial technologies require a logistics partner that can keep pace. We deliver bespoke, high-touch solutions purpose-built for complex, high-value medical device programs, combining the precision, agility, and global scale that breakthrough innovation demands.

Through our 3PL Control Tower model, we coordinate specialized distribution, installation, and recovery services across NORAM, EMEA, and APAC, maintaining continuous visibility, defined escalation pathways, and clear performance accountability.

Strategic Synergy

Our shared commitment to innovation advances technology-enabled solutions that streamline clinical trial logistics and improve digital patient outcomes. By delivering fully integrated, end-to-end operational support, we reduce supply chain complexity and enable our clients to focus on transforming trial data into actionable insight.

Precision Logistics for Complex Clinical Trials

We deliver rapid, compliant distribution of medical devices and trial materials essential to technology-enabled clinical programs. 

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Healthcare facilities

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Countries and territories

Leveraging UPS’s global air network and Premier prioritization technology, including advanced RFID tracking and recovery capabilities, we maintain enhanced visibility and rapid intervention for high-value or time-critical device movements. 

Operating under full GxP compliance, we provide audit-ready, fully traceable logistics that safeguard quality, integrity, and performance throughout the trial lifecycle. Dedicated regional quality leaders and structured governance reviews reinforce accountability, KPI transparency, and continuous compliance oversight.

Our Global Network

Patient Centricity Logistics

We support decentralized and hybrid trial models through secure, direct-to-patient delivery aligned with digital-first clinical strategies.

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Home healthcare visits

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Countries visited

We bring expertise in in-home device deployment and patient-facing logistics, and our global technician and nursing network provides device setup, training, and protocol adherence, with teams trained on client systems and workflows to reduce onboarding time and maintain data integrity.

Integrated tracking and data platforms deliver real-time visibility and end-to-end shipment control, ensuring transparency and responsiveness at every stage. By managing these complex logistics operations seamlessly, we enable our clients to focus on advancing trial innovation and transforming data into meaningful outcomes. Where aligned with client sustainability objectives, we also offer carbon reporting and lower-emission transport solutions to support responsible trial execution.

Explore our connected medical device logistics and management

Contact Us.

Surpassing expectations. Pushing boundaries. Meeting challenges with innovation. Our experts and customer service specialists are available to discuss your precision logistics requirements. 

Contact us on +1-800-627-5361 (US)